VerifyQ: Less than a year old, already award-winning
Last month, CLSQ was named Innovation of the Year – MGA at the 2025 Insurance Times Tech & Innovation Awards. The award recognised the impact of VerifyQ, the UK’s first instant, insured property valuation for mortgage lenders, and its growing role in modernising how property risk is assessed and managed. The judges called it “a phenomenal product” that “is changing the market for customers in a really positive, profound way.”
So, what is VerifyQ and why has it already proved to be so ground-breaking?
VerifyQ was developed to solve a long-standing challenge in the mortgage process: how to scale property valuation automation without increasing exposure to risk. The service combines our proprietary data modelling at CLSQ with insurance backing underwritten by Aviva, to provide lenders the ability to automate more decisions, reduce operational delays, and support a better customer experience.
The service has already delivered measurable value in lender pilots. One of the UK’s largest mortgage lenders has tested VerifyQ on live cases, resulting in an uplift in DIP-to-offer conversion rates and a marked improvement in operational efficiency – helping brokers and customers move more quickly through the mortgage journey.
In an increasingly competitive market, especially in remortgages, lenders need more than just competitive rates to stand out. Customer experience, speed, and certainty are now the key battlegrounds. VerifyQ supports all three by reducing reliance on physical inspections, lowering costs, and improving certainty at the start of the process. It’s not intended to replace surveyor but better equips lenders to triage cases so that more straightforward valuations can be automated, freeing professionals to inspect those properties that need a more hands-on approach.
VerifyQ also supports broader ESG goals. With each physical valuation estimated to generate around 4.4kg CO2e, reducing surveyor deployment helps lenders cut carbon emissions and demonstrate a more sustainable approach to lending.
The Insurance Times award reflects the wider story – that VerifyQ is enabling a shift in how lenders think about risk, automation and process design. It’s not just a product win, but a signal that the market is ready to adopt smarter, more integrated solutions that bridge the gap between automation and assurance.
VerifyQ may be less than a year old, but it has already proven its value. Backed by real results and industry recognition, it’s well positioned to help lenders move faster, operate more efficiently, and serve their customers with greater confidence.
